Q: Which currency the prices are at our website?

A: The currency are in USD,EURO,UK.

Q: I want to order from your site, but I want to get a sample first. Can I?

A: Yes, you can order a sample from our site, but the cost will be " regular price". , and it's refundable in your future order of wholesale.

Q: How do I place an order with wholesaler on net?

A: Please register first in our website. Simple click "ADD TO CART" on the items you need and order to it.we have discount with more pairs.but if you want to order more than 50 pair.please contact us first.we will give you a bigger discount.

Q: When will you ship my items?

A: We will ship out your packet within 48 hours as soon as we receive the payment.

Q: How long will it take to receive my order?

A: We ship within 48 hours of receiving your payment, unless otherwise noted. Most orders take 3-5 days for delivery. On rare accessions we may have an unexpected delay on an order. If this ever is expected with your order you will be immediately informed by E-mail

Q: How can I know my order status?

A: Once we send the packet, we will send you an E-mail for the estimated arriving date and give you a tracking number if you choose EMS, with which you can check the status of your order online. or you can know your tracking number for our website "order tracking" .If it's Registered Air Mail, it's not trackable.

Q:In which circumstance, we provide replacement?

A:If customer find the item is not the same as actual picture or description. or there is some defect or broken on item, we provide replacement. when you received goods, and find defective items, you should tell us in next 3 days. Customers must bear the shipping cost if you return the defective items to us.

Q:Do you charge impost?

A:We don't charge impost , We don't carry duty on any damages or loss during shipping.

Q:Can you supply other kinds of products other than those on the website ?

A:Yes, just write us about your requirements, preferably with pictures. We will try out best to locate the qualified factory. 

Q: How to order?

A: Look our website, it can online shopping, you must choose the uggs with pics, size and quantity of products you need. then pls purse the button to order. and pay for the order. we will ship them!

Q: How to pay?

A: 2 ways. Western union and Paypal. You will get the account information from the "Payment" in this site. Or you can ask the salesman you are in contact with.

Q: What is your shipping way?

A: We have a good shipping Service: EMS, UPS, TNT, Fedex, DHL, Sodexi had a great cooperation with our company. We pay for shipping and insurance. Perhaps you would be quoted higher here by Pickya than others can do, but what you will have is 100% safe shipping.

Q: How long will it take for the products to arrive?

A: After getting the information of your payment, we can arrange the package for shipping within 24 hours, and will offer the trcking number on or next the shipping day. It will take about 5 or 7days for the goods you ordered arrive your door.

Q: What about your product quality?

Ar: Our company has been in this field for a long time and we know how to create a long term cooperation with you nobled customers. We only offer top quality products. Best quality, best service will benefit you and me!

Q: How to contact with your salespersons?

A: Because of time difference, you can contact with us by msn or email first.